Report a pipeline occurrence

Requirement to Report—Extracts from TSB Regulations Sections 5(1) and 5(5)

When a reportable pipeline accident or incident takes place, the operator and any employee of the operator having direct knowledge of the accident or incident shall report to the Board as soon as possible and by the quickest means available.

Where any person mentioned above makes a report, no other person referred to is required to make such a report.

What is a reportable accident—TSB Regulations Section 2(1)

A "reportable pipeline accident" is an accident resulting directly from the operation of a pipeline, where

  1. a person sustains a serious injury or is killed as a result of being exposed to
    1. a fire, ignition or explosion, or
    2. a commodity released from the pipeline, or
  2. the pipeline
    1. sustains damage affecting the safe operation of the pipeline as a result of being contacted by another object or as a result of a disturbance of its supporting environment,
    2. causes or sustains an explosion, or a fire or ignition that is not associated with normal operating circumstances, or
    3. sustains damage resulting in the release of any commodity.

What is a reportable incident—TSB Regulations Section 2(1)

A "reportable pipeline incident" means an incident resulting directly from the operation of a pipeline where

  1. an uncontained and uncontrolled release of a commodity occurs,
  2. the pipeline is operated beyond design limits,
  3. the pipeline causes an obstruction to a ship or to a surface vehicle owing to a disturbance of its supporting environment,
  4. any abnormality reduces the structural integrity of the pipeline below design limits,
  5. any activity in the immediate vicinity of the pipeline poses a threat to the structural integrity of the pipeline, or
  6. the pipeline, or a portion thereof, sustains a precautionary or emergency shut-down for reasons that relate to or create a hazard to the safe transportation of a commodity.

What information is required—TSB Regulations Sections 5(2)

When a reportable pipeline accident or incident takes place, the report to the Board shall contain as much of the following information as is available:

  1. the type and number of the certificate issued under section 52 of the National Energy Board Act in respect of the pipeline;
  2. the name of the operator;
  3. the date and time of the accident or incident;
  4. the location of the accident or incident;
  5. the number of persons that were killed or sustained a serious injury;
  6. a description of the accident or incident and the extent of any damage to the pipeline, the environment and other property;
  7. a description of any dangerous goods contained in or released from the pipeline and a description of any action taken by the operator to protect the public;
  8. in the case of a reportable accident, the anticipated arrival time of repair equipment; and
  9. the name, address and title of the person making the report.

In addition to the reporting requirements set out above, the person making the report shall, in a form approved by the Board, submit to the Board within 30 days after the accident or incident all the above information, unless otherwise exempted by the Board.

How to make a report

Pipeline occurrences shall be reported as soon as possible to the TSB Rail/Pipeline Occurrence Hot Line at 819-997-7887 (collect calls accepted).

This information shall be faxed to the Rail/Pipeline Branch as soon as possible after the initial call at 819-953-7876.

Personal information collection statement

All personal information created, held or collected by the TSB is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked for your consent where appropriate.

Public communications

The personal information you include in an inquiry may be used to prepare a reply. The personal information is collected pursuant to the Privacy Act. Such information may be used for statistical, evaluation and reporting purposes. The information is included in the personal information bank PSU 914 - Public communications. The information may be shared with programs and activities of the TSB should your inquiry pertain to a specific program or activity of the agency. In such cases, the information is included in the personal information bank of the program or activity.

The transmission of this information is not secure so sensitive personal information, such as your Social Insurance Number, should not be included in your message.

If after reading this statement, you prefer not to submit your inquiry via the Internet, you may use one of the following methods:

Telephone (toll-free in Canada):
1-800-387-3557
Telephone (outside Canada):
819-994-3741
Mail:
Transportation Safety Board of Canada
200 Promenade du Portage
Place du Centre, 4th floor
Gatineau QC K1A 1K8

Privacy Inquiry

Any questions, comments, concerns or complaints regarding the administration of the Privacy Act and privacy policies may be directed to the departmental Privacy Coordinator by:

Email:
atip.aiprp@bst-tsb.gc.ca
Telephone:
819-994-8030
Mail:
Transportation Safety Board of Canada
200 Promenade du Portage
Place du Centre, 4th floor
Gatineau QC K1A 1K8

If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner by e-mail at info@priv.gc.ca or by telephone at 1-800-282-1376.