The TSB on YouTube

The TSB is an independent agency that was created to advance marine, pipeline, rail and air transportation safety. Our YouTube channels are a great way to learn more about our investigations. We look forward to sharing information with you beyond the conventional government web experience, but always encourage visits to the TSB website for more detailed information.

Content

The TSB YouTube channels (TSBCanada and BSTCanada) are mainly used as an alternative method for accessing the material posted in the TSB's video gallery. If you are looking for more information about the TSB, please visit our website.

Links to other websites

Links to websites not under the control of the Government of Canada from our YouTube channels are provided solely for the convenience of users. Neither the TSB nor the Government of Canada is responsible for the accuracy, currency or reliability of the content on these sites. The Government of Canada does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

Posting frequency

The number of videos posted will vary; depending on when new content becomes available. During some periods, we may post significantly more or fewer videos than average. Videos will be posted Monday to Friday from 9:00 a.m. to 5:00 p.m. EST.

Availability

The TSB's YouTube channels are also subject to downtime that may be out of our control, because YouTube servers are managed by a third party. As such, we accept no responsibility for the YouTube website becoming unresponsive or unavailable.

Subscriptions

At this time, the TSB only accepts friend requests from other Government of Canada institutions and organizations that we believe are relevant to the mandate of our work specifically, as it relates to transportation. This could include accepting requests from YouTube accounts of non-profit organizations, associations and other governmental agencies.

You are required to have a valid YouTube account to subscribe to the TSB's YouTube channel.

We will only take steps to remove or block subscribers if they do not abide by these terms of use. Users may also be reported to YouTube if they do not comply with the service provider's terms of use.

The appearance of a YouTube user as a follower of the TSB account does not imply endorsement, nor does the TSB subscribing to any particular channel or following any particular user.

Feedback and messages

At this time, comments will be disabled on the TSB YouTube channels. However, email sent to the YouTube accounts will be read, and any emerging themes or helpful suggestions will be passed to the relevant people in the organization. Although we are not able to reply individually to all messages, they will be handled on a case by case basis and responded to when deemed appropriate.

If we feel a comment or a question posed to the TSB requires a response and/or a greater level of detail, we may develop a formal response and distribute the information through other channels, such as our website or other social media channels. We will pay attention to emerging themes and helpful suggestions and look forward to this potential interaction.

Reporters are asked to send questions to the Media Relations Division and to refrain from submitting questions on YouTube.

The TSB cannot engage in issues of party politics or answer questions that break the rules of our commenting policy.

Accessibility

YouTube, as a third party service provider, is not bound by Government of Canada policies for web accessibility.

The Government of Canada is committed to achieving a high standard of accessibility and is working to address issues with third-party service provider platforms. If you have any problems accessing any information on the site, visit the TSB's video gallery on our official website.

Copyright

Information posted by the TSB is subject to the Copyright Act. For more information, see the Important Notices page on the TSB website.

Official languages

The TSB respects the Official Languages Act and is committed to ensuring that information is available in both French and English, of equal quality. Videos will be posted simultaneously in both official languages in English on TSBCanada and in French on BSTCanada.

Through the very nature of the social media forum, content will vary between the English and French YouTube accounts, particularly where messages and comments are concerned. Any comments that originate from the TSB will be made available in both official languages. Comments, video responses, and questions that require a response will be answered in the official language of origin.

Users should be aware that some links direct users to sites of organizations or other entities that are not subject to the Official Languages Act and that these sources are only available in the language in which they are written.

The YouTube interface is available in multiple languages including English and French. To change the interface's language settings, select either "English" or "French" from the language selection menu available in YouTube's website footer (the bottom of the website).

Privacy

The TSB's YouTube channels are not Government of Canada websites and represent our presence on YouTube, a third-party service provider. Users are encouraged to read YouTube's privacy policy.

Information shared with the TSB on YouTube is subject to the provisions of the Access to Information Act and the Privacy Act, which means that the information you share with the TSB's YouTube channels may be captured, stored, accessed and disclosed in response to a request under either of these acts.

The personal information provided by you to the TSB's social media accounts is collected under the authority of the Financial Administration Act, in accordance with the Communications Policy of the Government of Canada. This information is being collected to capture conversations between you and the TSB via our social media accounts. "Conversations" include questions and answers, comments, likes, retweets and other interactions where you provide feedback on content that the TSB has posted, or when the TSB provides you with information based on content that you post. The personal information collected is described in Personal Information Bank entitled Public Communications (TC PSU 914). Under the provisions of the Privacy Act, individuals have the right of access to, correction of and protection of their personal information. Instructions for obtaining your personal information are provided in Info Source, a copy of which is available in major public and academic libraries or online at http://www.infosource.gc.ca.

To protect your own privacy and the privacy of others, the TSB recommends that you do not include personal information in your comments or video response. Personal information includes home addresses and telephone numbers, photographs containing images of identifiable individuals, and any other information consisting of personal information as defined in section 3 of the Privacy Act. Should you have any questions about your privacy rights as explained in this notice, please contact our Access to Information and Privacy (ATIP) Coordinator.

Additional information

If you are looking for more information about the TSB, please visit our website.

The usual ways of contacting us for official correspondence are detailed in the Contact Us section of our website.

If you have questions about the terms of use, please contact social@bst-tsb.gc.ca.